Tried booking a class but is the system not allowing you? Please run through the following checks:
1) ARE YOU ON A TRIAL?
If you are on a trial you can only select classes with (F) in front of it (e.g. F15MIN or F30MIN). This is because these classes have Foundation and it is mandatory for those on trial to attend classes with Foundation.
Read more about Foundation here.
2) TRIAL ATTENDANCE LIMIT
For each Foundation class there is a limit to how many people on a trial we can accept into the class for safety reasons. If you are trying to book into a Foundation class with a trial, and the system won't let you, then most likely it's because there are too many people on a trial already booked in. Please choose another class.
3) CHECK PACKAGE ACTIVATION DATE
Please check that your activation date is before the date of the class you are trying to book. Your activation date is the date of your first booking. Make sure you didn't already book your first class in for Saturday, for example, and now are trying to book for a class on Friday. The system won't allow you to book before your activation date (which is the date of the first class you booked)
You will need to leave us a message or email in to email@example.com should you wish for us to change your activation date.
4) REACHED BOOKING LIMIT
In order to curb the "chope-ing" (block booking) of classes by members, we have had to restrict the number of advanced bookings each member can have per week. The total is 7 advanced bookings per week. This is to ensure everyone gets a chance to book into the class they want.
Regardless of this booking limit, you are free to attend as many classes as you like, by just walking in!
5) CALLING THE STUDIO TO BOOK CLASSES
Our booking opens at 12PM daily, 8 days into the future. e.g. at Monday 1 May 12PM you can book any class the following week, Monday 8 May.
To be fair to all members, ALL bookings have to be made on your own using the Absolute You Singapore app or website. We will not be able to assist you to book into class over the phone.